Apollo Hospitals
Ongoing Oracle EBS support with XML reports, workflow automation, and custom forms for India's leading healthcare provider
Operational Efficiency
Hospitals Supported
Custom Reports
Support Coverage
The Challenge
Apollo Hospitals, operating 70+ hospitals nationwide, required round-the-clock Oracle EBS support. Complex reporting needs spanning patient management, billing, inventory, and pharmacy required custom XML reports capable of handling high data volumes with HIPAA compliance.
The organization needed a dedicated support partner with rapid incident response, deep healthcare domain knowledge, and the ability to develop complex custom solutions within tight timelines.
Our Solution
24/7 EBS Support Services
Dedicated team with round-the-clock monitoring and under 15-minute response for critical issues.
Custom XML Reporting Engine
150+ custom reports covering all hospital operations with high-volume data handling.
Workflow Automation Framework
Automated patient admission, discharge, billing, and pharmacy workflows.
Custom Forms Development
Specialized Oracle Forms for healthcare-specific processes and compliance requirements.
Integration & Interface Management
Maintained integrations with hospital management, lab, and pharmacy systems.
Results & Impact
85% operational efficiency improvement
24/7 support with <15-minute response for critical issues
150+ custom XML reports deployed
Supporting 70+ hospitals across India
70% reduction in manual workflow time
99.9% system uptime
Real-time reporting for decision-making
Enhanced regulatory compliance
Improved patient satisfaction
Scalable support model for expansion
Technology Stack
Tantranzm has been our reliable Oracle EBS support partner for years. Their 24/7 availability and deep healthcare expertise have been crucial. Custom reports and workflow automation significantly improved efficiency while maintaining highest patient care standards.
